Shipping policy

This Shipping Policy explains how orders placed through clawora.store are processed and delivered.

1. Free Worldwide Shipping

Clawora provides free standard shipping worldwide on eligible orders placed through our website.

No standard shipping charge is added to qualifying orders at checkout.

2. Estimated Delivery Time

Our standard estimated delivery timeframe is:

7–10 days

Delivery estimates begin after applicable order processing and are estimates rather than guaranteed delivery dates unless expressly stated otherwise.

Actual delivery times may vary depending on destination, carrier operations, customs procedures, severe weather, holidays, transportation disruptions, or circumstances outside our reasonable control.

3. Order Processing

After you place an order, you should receive an order confirmation using the contact information provided during checkout.

Orders may undergo payment verification and processing before shipment.

Once applicable tracking information becomes available, it may be sent to the email address associated with your order.

4. Shipping Destinations

We offer worldwide shipping to destinations supported by our fulfillment and delivery partners.

In rare circumstances, we may be unable to deliver to a particular region because of carrier limitations, legal restrictions, service interruptions, or other circumstances.

If we cannot fulfill your order because delivery is unavailable, we will contact you and provide an appropriate resolution.

5. Accurate Shipping Information

Customers are responsible for providing accurate and complete shipping information at checkout.

Please carefully review your:

Recipient name;
Street address;
Apartment or unit number, where applicable;
City;
State or province;
Postal or ZIP code;
Country; and
Contact information.

If you discover an error after ordering, contact us immediately. We cannot guarantee that an address can be changed after an order has entered fulfillment or shipment.

6. Tracking

Where tracking is available, customers may receive tracking details after shipment.

Tracking information can sometimes take additional time to update after a parcel has been transferred to the carrier.

7. Delivery Delays

While we aim to deliver orders within the estimated timeframe, occasional delays can occur because of customs processing, carrier disruptions, severe weather, peak shopping periods, public holidays, transportation issues, or other events outside our reasonable control.

If your order appears significantly delayed, please contact us so that we can assist you.

8. Customs and Import Requirements

International shipments may be subject to customs procedures or import requirements established by the destination country.

Any applicable obligations will be handled in accordance with the laws and regulations of the destination jurisdiction. Customers are responsible for providing information reasonably required for customs clearance.

9. Lost or Damaged Packages

If your order arrives damaged or appears to have been lost during transit, contact support@clawora.store with your order number and relevant details.

We will review the circumstances and work toward an appropriate resolution.